Rhonda Haskins, CPA,
Chief Financial Officer
PWC is proud to serve the Fayetteville/Cumberland County area as a hometown utility that provides award-winning, reliable electric, water and wastewater services with rates that are among the lowest in the state. As the 37th largest municipal electric utility in the U.S., PWC has been recognized by the American Public Power Association for outstanding system reliability as six-time recipients of the RP3 (Reliable Public Power Provider) Diamond Designation. In fact, PWC is one of only two public power utilities that have earned the Diamond Level designation six or more times. PWC has also received the APPA’s E.F. Scattergood System Achievement Award two times and their Sue Kelly Community Service Award four times.
PWC is a charter member of the Partnership for Safe Drinking Water, developed jointly by the Environmental Protection Agency, American Water Works Association, utilities, and other water organizations. In 2000, PWC became the first utility in North Carolina to be recognized with the Director’s Award from the Partnership. Since then, PWC continues to maintain this distinction through its exemplary practices. PWC has maintained the Directors Award for 25 years, an honor achieved by less than 200 water utilities across the country.
Our over 650 employees work diligently to serve the needs of their families, friends, and fellow ratepayers. PWC remains customer-focused, locally owned and operated, and takes pride in being a good neighbor who is committed to quality services, fiscal responsibility, reliability, safety, and the environment.
On Apr. 17, 2024, the United Way of North Carolina presented their Spirit of N.C. Awards to organizations from around the state who not only demonstrated excellence in their United Way campaign but are building a philanthropic culture community-wide.
PWC earned this year’s award for Impactful and Engaging Campaign Event or Activity – a Meal Packing Event that officially kicked off its 2023 pledge campaign. Eighty employees helped pack over 35,000 meals in just under an hour that were used by three food pantries: Fayetteville Urban Ministries, Armed Services YMCA at Fort Liberty, and Catholic Charities. PWC’s 2023 campaign raised $138,678, a 5% increase over 2022, and surpassed its campaign goal of $135,000. PWC also had a record number of leadership givers with 52. The meal-packing participants contributed 36% of PWC’s overall campaign ($49,000+) and added five new leadership givers.
It is the 18th Spirit Award PWC has earned since 2003. PWC has earned more Spirit Awards than any other organization in the state.
On Apr. 12, 2024, PWC and Cumberland County announced a partnership to expand PWC’s current water system to provide drinking water to the Gray’s Creek Water and Sewer District. This partnership will help address the widespread GenX contamination of groundwater throughout the county.
The collaboration underscores a commitment from both organizations to safeguarding public health and strengthening community well-being.
“Today is truly a monumental day in the history of Cumberland County,” said Board of Commissioners Chairman Glenn Adams. “While this problem was not created by the County, the Cumberland County Board of Commissioners has been committed since the beginning to addressing this issue for our citizens – who deserve access to regulated, reliable, safe drinking water.”
Cumberland County’s efforts to address the GenX contamination have focused on developing deep wells, treatment facilities, and distribution lines in Gray’s Creek. However, the commissioners have determined it is in the best interest of residents to change the scope of the project and partner with PWC to expand the utility’s current water system to provide source water and service to the Gray’s Creek District.
“Since forever chemicals were first discovered in the Cape Fear River, PWC has been at the forefront of treatment options and continued advocacy to prevent contaminants like GenX from being discharged into our source water,” said PWC CEO Timothy Bryant. “That commitment has not changed. All citizens deserve high quality water to drink, and we are proud to partner with the County to provide that valuable resource to Gray’s Creek as quickly and cost-effectively as possible.”
PWC and the County will work together to plan for, seek funding for, develop a schedule, and implement the installation of water system infrastructure, starting with service to the Gray’s Creek and Alderman Road Elementary Schools. The General Assembly appropriated $12 million to PWC to design and build water to the two schools.
The plan to get water to the schools as soon as possible is to make use of existing preliminary design work. To expedite the project, PWC will utilize/revise an existing design from 2021. Once installed, PWC will provide quality drinking water in keeping with the high standards set by the Partnership for Safe Water and all other requirements set by the United States Environmental Protection Agency (EPA).
The County plans to utilize American Rescue Plan Act (ARPA) funding to help extend the water system to other areas within the Gray’s Creek Water and Sewer District and will work with residents within the district to find funding for connection fees. With the shared responsibility of this project with Cumberland County, this should have no impact on existing PWC customers.
“My fellow PWC Commissioners and I are proud to be able to help PWC and the County form this partnership for the benefit of our citizens,” said PWC Commission Chair Donald Porter. “Our Gray’s Creek community deserves access to high quality drinking water and together we can get the job done.”
PWC was the first utility in North Carolina to be recognized with the Partnership for Safe Drinking Water’s Director’s Award for treatment efforts that exceed US EPA requirements and have maintained those standards for 23 consecutive years.
This announcement comes just two days after the EPA was at PWC’s P.O. Hoffer Water Treatment Facility to announce new national drinking water standards to address forever chemicals like GenX in drinking water. New standards became effective April 10, 2024. PWC is currently upgrading its two drinking water treatment facilities to add Granular Activated Carbon (GAC) filtration that will enable PWC to continue providing drinking water that meets or exceeds EPA standards.
On Apr. 10, 2024 at the P.O. Hoffer Water Treatment Facility, PWC was proud to host U.S. Environmental Protection Agency (EPA) Administrator Michael Regan’s announcement of the first-ever national, legally enforceable drinking water standard to protect communities from exposure to harmful per-and polyfluoroalkyl substances (PFAS), also known as ‘forever chemicals.’
This final rule represents the most significant step to protect public health under EPA’s PFAS Strategic Roadmap. The final rule will reduce PFAS exposure for approximately 100 million people, prevent thousands of deaths, and reduce tens of thousands of serious illnesses.
The EPA is also making unprecedented funding available to help ensure that all people have clean and safe water. In addition to today’s final rule, EPA is announcing nearly $1 billion in newly available funding through the Bipartisan Infrastructure Law to help states and territories implement PFAS testing and treatment at public water systems and to help owners of private wells address PFAS contamination. This is part of a $9 billion investment through the Bipartisan Infrastructure Law to help communities with drinking water impacted by PFAS and other emerging contaminants – the largest-ever investment in tackling PFAS pollution. An additional $12 billion is available through the Bipartisan Infrastructure Law for general drinking water improvements, including addressing emerging contaminants like PFAS.
For nearly 10 years, PWC has been a leader in the Cape Fear River basin, advocating for the protection of the Cape Fear River through the reduction and prevention of the discharge of industrial pollution/PFAS into the river, our primary drinking water source.
Regan commended PWC’s efforts to address PFAS contamination. “This water treatment facility right here has been on the frontlines finding ways to reduce PFAS exposure,” Regan said. “And cities like Fayetteville are showing that together we can get the job done.”
CEO/General Manager
Chief Financial Officer
Financial Planning & Analysis Manager
In 2022, the American Public Power Association (APPA) again recognized PWC as a Diamond Level Reliable Public Power Provider (RP3) for the sixth time. The RP3 designation, which lasts for three years, recognizes APPA member utilities that achieve excellence in the areas of reliability, safety, training, and system improvement.
The goal of the RP3 award is to recognize those leading utilities that demonstrate sound business practices and recognized industry best practices. The APPA is the national organization representing more than 2,000 not-for-profit, community- and state- owned electric utilities.
During its first year of eligibility in 2007, PWC was awarded its first RP3 award and has received the Diamond Level designation each time it has applied. Although more than 275 public power utilities nationwide hold the RP3 designation, only PWC earned the award’s highest designation- Diamond Level- for the sixth time in the award’s history. PWC also has the distinction of being one of only two utilities that have earned the Diamond Level designation six or more times.
Benefits of RP3 Designation
Along with increased community support and customer appreciation, RP3-designated utilities report many benefits, including national and local recognition as a safe, reliable utility, national and local media attention, and improved teamwork as employees fully understand their role in supporting the utility’s mission. Utilities also experience financial benefits from their RP3 designation – improved bond ratings, savings on workers compensation and insurance, and increased economic development opportunities as commercial and industrial prospects learn about the utility’s success.
PWC has also been awarded the APPA’s Certificate of Excellence in Reliability Award.
Distinguished Budget Presentation Award
The Distinguished Budget Presentation Award is the highest form of recognition given for governmental budgeting. In order to receive the budget award, a government has to satisfy nationally recognized guidelines for effective budget presentation. The government unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communication device.
Certificate of Achievement for Excellence in Financial Reporting (COA) Program
The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management. The GFOA established the Certificate of Achievement for Excellence in Financial Reporting Program in 1945 to encourage state and local government entities to prepare comprehensive annual financial reports that evidence the spirit of transparency and full disclosure.